HolaGranada

For locals and long-stay residents

Already living in Granada and still need help

Life in a new country does not suddenly become straightforward once you have been there a year. Spanish bureaucracy, unreliable tradespeople, letters you cannot fully understand, and appointments you cannot face alone - these problems do not go away.

HolaGranada offers ongoing local support for people who are already living in Granada and want a trusted, English-speaking contact to call when something comes up.

The challenges you are probably facing

  • Receiving official letters in Spanish that need a proper response, not a guess
  • Finding reliable tradespeople without being overcharged or left waiting
  • Facing an appointment at a public office or hospital without enough Spanish to manage alone
  • Managing landlord problems without the language or legal knowledge to push back effectively
  • Not having anyone local to ask when something confusing or stressful happens

What we recommend for you

How the process typically looks

Join the support plan

Choose a monthly plan - student parent, individual, or family. We are available by WhatsApp and email from day one.

Use it whenever you need it

Message us with whatever has come up: a letter, a tradesperson quote, an appointment, a neighbour issue. We help.

Appointments and accompaniment

For anything that requires a Spanish speaker in person, we accompany you and translate at the appointment.

Renewals and recurring admin

Annual things - TIE renewals, empadronamiento updates, car registration - flagged and handled before they become emergencies.

Documents you will typically need

This is a general guide. Your exact requirements will depend on your nationality, visa route, and circumstances. A qualified professional will confirm what applies to you.

  • Any official letter or notification you have received and are unsure about
  • Your current TIE or NIE documentation for renewal checks
  • Rental contract if you have a landlord issue
  • Receipts or estimates for tradesperson work you want checked
  • Any utility or bank correspondence causing confusion

What can go wrong - and how we help avoid it

  • Ignoring official correspondence because it is in Spanish and discovering months later that a deadline was missed
  • Paying a tradesperson upfront for work that is then done poorly or not at all
  • Missing a TIE renewal window and having to restart a residency process
  • Taking a landlord's word for something that they are not legally entitled to ask for

Neighbourhoods worth considering

These areas tend to suit people in your situation. Every move is different - we advise based on your specific priorities.

In their words

"I had been living in Granada for two years and still dreaded every letter from the Seguridad Social. Now I just photograph it and send it to HolaGranada. It has changed the way I feel about being here completely."

Australian graphic designer, long-stay resident in Realejo

What we do not do

  • We do not provide legal, medical, or financial advice - all referred to qualified professionals.
  • We do not take responsibility for third-party tradesperson work - we help you find and coordinate, you decide and pay.
  • We do not guarantee tradesperson availability, scheduling, or pricing.

Who we refer you to

  • Property lawyers and tenant rights advisers for rental disputes
  • Immigration specialists for TIE renewals and residency changes
  • Consumer protection services for tradesperson and commercial disputes

Frequently asked questions

Do I need to be a new arrival to use HolaGranada?
Not at all. Many of our clients have lived in Granada for years and use us for ongoing support with the practical side of life here. If daily admin in a foreign language is still stressful, we are here.
What does the monthly support plan cover?
The individual plan covers translation queries by WhatsApp and email, appointment booking help, tradesperson coordination, and a single in-person accompaniment per month. Additional hours are available on request.
Can you help with problems in my rented flat?
Yes. We help you communicate with landlords in Spanish, understand what they are and are not legally entitled to do, and coordinate repairs. For formal legal disputes, we refer you to a qualified lawyer.

Start your local support plan

Tell us about your move and we will tell you exactly how we can help. No pressure, no commitment.